FAQ

Terms & Conditions

• This promotion is available for all new members only and to be claim only ONE (1) time.

• This promotion is only applicable for Sportsbook & Slot Games.

• To qualify, players have to make a minimum deposit of SGD/MYR 500. Each new player can only claim the bonus ONCE (1). Up to a maximum of SGD/MYR 188 deposit bonus.

• Your initial deposit plus the bonus is subjected to 5 times rollover before any withdrawal can be made.

Example:

Deposit $500 + Bonus 188  = $688

$688 x 5 Rollover = $3440

• FirstWin has the rights to modify, change or terminate the promotion without prior notice.

• General Terms and Condition apply.

Terms & Conditions

• This promotion is available for all new members only and to be claim only ONE (1) time.

• Your initial deposit plus the bonus is subjected to 5 times rollover before any withdrawal can be made.

Example:

Deposit $50 + Bonus $50 = $100

$100 x 5 Rollover= $500

• FirstWin has the rights to modify, change or terminate the promotion without prior notice.

• General Terms and Condition apply.

Details For Firstwin First Winning:

💌If members require any further information please contact our customer support via Telegram : Click Here

Example :
Reward to Claim: 50
Deposit : $100

Calculation:
Deposit $100 + Reward $50 = $150
$150 x 1 Rollover= $150

Terms & Conditions

• This promotion is available for all New members who make their first winning withdrawal.
• To qualify for this promotion, members have to make a minimum deposit of 100 MYR/SGD and the first withdrawal must be at 300 MYR/SGD and above.
• 10% winning reward will be calculated on the net winning amount (Total withdrawal - total Deposit - bonus), maximum reward up to SGD/MYR 188. 
• FirstWin has the rights to modify, change or terminate the promotion without prior notice.
• General Terms and Condition apply.

Live Casino Winning Streak Challenge

Terms & Conditions

• This promotion is available for all FirstWin active members and only can claim ONE (1) time per day.

• Members are obligated to place a minimum stake of SGD/MYR 50 to SGD/MYR 10,000 on the same game table & win consecutively for at least 6 hands. If you place stake on different game room & different game table, winning streak will be disqualified.

• The winning streak must be completed within 24 hours. After 24 hours the winning streak will be discontinued.
   

  Reward Mechanism:
   

• Please contact our 24/7 Live Chat representative, WeChat or WhatsApp if you wish to claim the LIVE CASINO WINNING STREAK CHALLENGE reward.

• The reward will be credited into member’s account within 24 hours after the request has been verified.

• The bonus is subjected to 1 time rollover before any withdrawal can be made.

• This promotion is only applicable for Blackjack, Baccarat, Sic bo, Fightbull & Dragon Tiger. Both sides bet is not entitled get the winning streak reward.

• Both Sides Bet, Insurance, Draw Result/Push will not be calculated as winning streak but the streak still continue at the next win.

• Rewards offered are intended for recreation purposes, limited to 1 person, 1 family, 1 address, 1 ip address, 1 email address, 1 phone number, 1 deposit & withdraw banking account, no share computer & 1 registered account. Any suspected or found violation will be subject to any funds, bonus awarded & winnings to be revoked & forfeited at the sole discretion of FirstWin.

• FirstWin has the right to modify, change or terminate the promotion without prior notice.

• General Terms and Condition apply. 

Details For Double Up Reward Event:

Example 1 (Promotion):

Example 2 (Reward):

💌If members require any further information please contact our customer support via Telegram : Click Here
 

Event Date: 

• The promotion is available every Friday 0:00 and 23:59.
   

Event Details: 

• FirstWin will random choose 1 promotion to be the special bonus on that day and will up the percentage / reward amount 
• The promotion will choose all the Terms & Conditions the same as before just the bonus percentage / reward will be different.
• Promotion Bonus / Reward will randomly multiple from 1.1 to 2.
• To claim this promotion please select the bonus (xxxx) during submission of deposit.
• Every Friday, FirstWin will post an announcement on the official Telegram channel, and you can also contact our Telegram, Whatsapp, WeChat or Live Chat customer service.
• General Terms and Condition apply.

Detail For INSTANT UNLIMITED TURNOVER REBATE:

💌If members require any further information please contact our customer support via Telegram : Click Here

Terms and conditions:            

• The turnover rebates will be automatically credited to the member’s account after each bet is settled in FirstWin.
• Minimum rebate amount is $0.01 therefore minimum bet to earn for rebates is $1.
  Example: $1 x 1% = $0.01.
• To entitle this rebate kindly click (No bonus) during submission of deposit. 
• Blackjack is not entitled for Instant rebate 
• FirstWin has the rights to modify, change or terminate the promotion without prior notice.
• General Terms and Condition apply.

Details For Daily Rescue Bonus :

💌If members require any further information please contact our customer support via Telegram : Click Here

Example :
Total  Deposit $1000 - Total  Withdraw $400 - Total bonus $100  = $500 Losses

Terms & Conditions

• This promotion is available for all Firstwin members  with a minimum net loss of 100 and above.
• The daily loss rescue bonus is calculated based on net deposit losses after deducting the withdrawal and bonus for daily bet on all products from  12:00AM to 11:59 AM  (GMT+8).
• This promotion only allows members to claim ONE (1) Time in a day.
• Minimum claim amount is SGD/MYR 3 & maximum claim amount is SGD/MYR 999.
• FirstWin has the rights to modify, change or terminate the promotion without prior notice.
• General Terms and Condition apply.

Details For $888 Welcome Bonus:

Example:

💌If members require any further information please contact our customer support via Telegram : Click Here 

Terms & Conditions

• This promotion is available for all new members only and to be claimed only ONE (1) time.
• This promotion is only applicable for Live Casino and Slot Games.
• To qualify, players have to make a minimum deposit of SGD/MYR 500. Each new player can only claim the bonus ONCE (1). Up to a maximum of SGD/MYR 888 deposit bonus.
• FirstWin has the rights to modify, change or terminate the promotion without prior notice.
• General Terms and Condition apply.

Terms & Conditions

• This promotion is available for all new members only and to be claim only ONE (1) time.

• To qualify, players have to make a minimum deposit of SGD/MYR 30. Each new player can only claim the bonus ONCE (1). Up to a maximum of SGD/MYR 88 deposit bonus.

• Your initial deposit plus the bonus is subjected to 16 times rollover before any withdrawal can be made.

Example:

Deposit $100 + Bonus 38% = $138

$138 x 16 Rollover= $1656

• FirstWin has the rights to modify, change or terminate the promotion without prior notice.

• General Terms and Condition apply.

35% Slot Games Daily Deposit Bonus

Terms & Conditions

• This promotion is available for all existing members and only can claim ONE (1) time per day.
• This promotion is only applicable for Live Casino.
• To qualify, players have to make a minimum deposit of SGD/MYR 100. Up to a maximum of SGD/MYR 1,388 deposit bonus.
• Applying for this promotion, the total balance amount of member account must be less than SGD/MYR 10. The turnover multiplier will be combined with the last turnover of the promotion if there's still outstanding balance in the member's account.
• This promotion can't be use with other promotions. Players may only have one active bonus in their account at one time.
• Please refer to the following table for the bonus details & withdrawal requirement:

• Your initial deposit plus the bonus is subjected to the rollover requirement before any withdrawal can be made.
• Draw result, both sides bet, voided or cancelled games are excluded in rollover calculation.
• All Sportsbook, Live Casino, RNG Table Games, Hunt Fish, 4D Lottery, P2P, Poker & BlackJack are not applicable on this promotion. If we found out player playing games listed above, all winning funds & bonus awarded will be forfeited without any explanation.
• Bonus offered are intended for recreation purposes, limited to 1 person, 1 family, 1 address, 1 IP address, 1 email address, 1 phone number, 1 deposit & withdraw banking account, no share computer & 1 registered account. Any suspected or found violation will subject to any funds, bonus awarded & winnings to be revoked & forfeited at the sole discretion of FirstWin.
• FirstWin has the rights to modify, change or terminate the promotion without prior notice.
• General Terms and Condition apply.

Terms & Conditions

• This promotion is available for all existing members and applicable for Slot Games only on daily each deposit.

• To qualify, players have to make a minimum deposit of SGD/MYR 30. Up to a maximum of SGD/MYR 388 deposit bonus.

• Your initial deposit plus the bonus is subjected to 7 times rollover before any withdrawal can be made.

Example:

Deposit $100 + Bonus 15% = $115

$115 x 7 Rollover = $805

• FirstWin has the rights to modify, change or terminate the promotion without prior notice.

• General Terms and Condition apply.

Terms & Conditions

• This promotion is available for all existing members and can be claim ultimately without limits per day.

• To qualify, players have to make a minimum deposit of SGD/MYR 30. Up to a maximum of SGD/MYR 150 deposit bonus.

• Your initial deposit plus the bonus is subjected to 8 times rollover before any withdrawal can be made.

Example:

Deposit $100 + Bonus 5% = $105

$105 x 6 Rollover = $840

• FirstWin has the rights to modify, change or terminate the promotion without prior notice.

• General Terms & Condition apply.

Details For Unlimited 5% Cash Back :

💌If members require any further information please contact our customer support via Telegram : Click Here

Example:
Qualified Deposit 300+Bonus 5%= $315
$315 x 1 Rollover = $315

Terms & Conditions

• This promotion is available for all Firstwin existing members and can be claimed unlimited everyday. 
• Applicable on Slot, Arcade game & Fishing only.
• To qualify, players have to make a minimum deposit of SGD/MYR 100. 
• To claim this promotion please select the bonus (Unlimited Daily 5% Cashback) during submission of deposit.
• Turnover x1 before making withdrawal.
• FirstWin has the rights to modify, change or terminate the promotion without prior notice.
• General Terms and Condition apply.

Details For Unlimited 3% Cash Back :

💌If members require any further information please contact our customer support via Telegram : Click Here

Example:
Ruby Vip Level (Deposit 500+Bonus 3%= $515)
$515 x 1 Rollover = $515

Terms & Conditions

• This promotion is available for all Firstwin existing members and can be claimed unlimited everyday. 
• Applicable on all the games except All P2P & Cock Fight.
• To qualify, players have to make a minimum deposit of SGD/MYR 30 and above.
• To claim this promotion please select the bonus (Unlimited Daily 3% Cashback) during submission of deposit.
• FirstWin has the rights to modify, change or terminate the promotion without prior notice.
• General Terms and Condition apply.

Details Refer A Friend: 

On top of the 10% bonus reward, you're also eligible for the promotion below:

• All your referred friends' deposits reach SGD/MYR 300 and above within 30 days from the day of registration and if friends meet the preferential conditions in the following specified number of friends, you will receive an extra bonus.
   

Details Refer A Friend Challenge: 

💌If members require any further information please contact our customer support via Telegram : Click Here

Terms & Conditions

• Members will get a 10% bonus from friends' first deposit.
• Applicable in all games.
• There is no limit to the number of friends you can refer to, although we reserve the right to adjust or change the referral program rules at any time.
• FirstWin has the rights to modify, change or terminate the promotion without prior notice.
• General Terms and Condition apply.

Details For Birthday Bonus :

💌If members require any further information please contact our customer support via Telegram : Click Here
 

Terms & Conditions

• To redeem the bonus, members must send an email to: [email protected] using their registered email address stating:
  1.Email Subject : FirstWin Birthday Bonus
  2.Email Content : Username & attach a copy of NRIC / Passport for verification.
• The bonus will be credited into the member's account within 24 hours after the request has been verified.
• FirstWin has the rights to modify, change or terminate the promotion without prior notice.
• General Terms and Condition apply.

Details For Weekly Loss Rebates :

💌If members require any further information please contact our customer support via Telegram : Click Here 

Example:
Total Weekly Deposit $1000 - Total Weekly Withdraw $500 - Total bonus $100 = $400 Losses
$400 Losses x 8% Loss Rebate = $32

Terms & Conditions

• This promotion is available for FirstWin members who applied for the No Bonus package.
• Weekly Loss Rebate will be automatically credited to the member's main wallet on Sunday 14:00:00 (GMT+8)
• 8% is calculated based on net deposit losses (Total Deposit - Total Withdraw - Reward - for weekly’s bet on all website products from Sunday12:00 AM - Saturday11:59 PM. There is no loss rebate for winnings on your deposit.
• This promotion is applicable for non-bonus deposits only for the weekly's bet & available for all website products. Once there is a deposit with bonus, this promotion is not entitled.
• Minimum claim amount is SGD/MYR 10 & maximum claim amount is depends on member VIP level.
• Rollover x5 required for loss rebate before any withdrawal can be made.
• FirstWin has the rights to modify, change or terminate the promotion without prior notice.
• General Terms and Condition apply.

• Applying for the promotion, the total balance amount of the member account must be less than SGD/MYR 10. The turnover multiplier will be combined with the last turnover of the promotion if there's still outstanding balance in the member's account.
• Please take note that all deposits have turnover required before any withdrawal can be made.
• All Promotion can't be used with other promotions. Players may only have one active bonus in their account at one time.
• Sportsbook only applicable for Specify League below :
  (Premier League, La Liga, Lega Serie A, Bundesliga, France Ligue 1, Russian Premier League, Primeira Liga, Eredivisie, UEFA Champions League, UEFA Europa League, The Emirates FA Cup, EURO 2020 Qual, FIFA World Cup 2022 Qualifiers, UEFA Nation, Copa America, FIFA World Cup, MLB & NFL).
• For Sportsbook betting, bets on odds 0.5 (Asian Odds) or 1.5 (Decimal Odds) and below are excluded in rollover calculation.
• Draw result, both sides bet, voided or canceled games are excluded in rollover calculation.
• All Bonus and rewards offered are intended for recreation purposes, limited to 1 person, 1 family, 1 address, 1 IP address, 1 email address, 1 phone number, 1 deposit & withdrawal banking account, no shared computer & 1 registered account. Any suspected or found violation will be subject to any funds, bonus awarded & winnings to be revoked & forfeited at the sole discretion of FirstWin.
• All Promotion offers are not applicable for RNG Table Game, 4D Lottery, Cockfight,P2P & Poker. (Except for the special promotion). If we found out players playing games listed above, all winning funds & bonus awarded will be forfeited without any explanation.
• FirstWin has the rights to modify, change or terminate the promotion without prior notice.